POLICIES
Refund Policy
We want you to love every cut of beef you take home from our farm.
If there’s ever a concern about the quality of your order, please reach out within 48 hours of pickup or delivery. We’ll do our best to make it right — whether that means a replacement or a refund.
Because our products are perishable and custom-packed, we unfortunately can’t accept returns once items have left our care.
Contact us:
1-204-381-0368
benner.beef@gmail.com
Terms & Conditions
By purchasing from Benner Beef, you agree to the following:
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Prices are listed in Canadian dollars and may change without notice.
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All orders are subject to product availability and final weight.
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Payment is due on or before pickup, unless otherwise arranged.
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Our beef is processed in provincially inspected facilities for safety and quality.
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Website content, including photos and descriptions, are owned by Benner Beef and may not be reused without permission.
We reserve the right to update these terms at any time. Changes will be posted on this page.
Accesibility Statement
We’re committed to ensuring our website and services are accessible to everyone, including people with disabilities.
We continually work to improve the user experience for all visitors and apply relevant accessibility standards.
If you encounter any accessibility barriers or need help using our website, please contact us:
benner.beef@gmail.com
We’ll do our best to provide the information or assistance you need in a way that works for you.
Privacy Policy
We respect your privacy and handle your personal information with care.
When you place an order or contact us, we collect limited information — such as your name, email, phone number, and delivery details — only to process your order or respond to your inquiries.
We never sell or share your personal information with third parties, except when necessary to complete transactions (e.g., payment processing or delivery).
Our website may collect basic analytics to help us understand how visitors find and use our site, but this data is anonymous.
If you’d like to view, update, or delete your personal information, contact us anytime at benner.beef@gmail.com.